Visitor Experience
Providing a new welcome experience for 2.5 million visitors each year.
In June 2019, the Independence Visitor Center completed an exciting renovation to welcome visitors with an informative, interactive, and 21st-Century orientation experience.
We enhanced the visitor experience and transformed from a traditional visitor center to one for the future. We added cutting-edge digital advancements, while maintaining our focus on personalized, excellent customer service through one-on-one interactions.
We continue to drive traffic to arts, culture, historic, retail, and restaurant destinations, resulting in increased revenue for all in the Greater Philadelphia region.
Integral Role in Tourism Sector
Independence Visitor Center is the first impression of the Philadelphia region for an average of 2.5 million international and domestic visitors each year. After starting here, those visitors are more likely to frequent an average of 2 - 3 additional local businesses.
Independence Visitor Center is the primary point of orientation for Independence National Historical Park and the official visitor center for Greater Philadelphia, including the City of Philadelphia and its surrounding counties and Waterfront.
Project Team
